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What is your satisfaction guarantee?

What is your satisfaction guarantee?

Question:

What is your satisfaction guarantee?

Answer:

As one of Australia’s best fitness equipment specialists each customer can have the peace of mind that we sell the highest quality products. You may return any item for credit or exchange for any reason if it is in a resalable condition within 7 days. (This policy does not apply to clearance items, custom made items or 2nd hand equipment.) Sorry, we do not offer refunds for “change of mind”. For more information please refer to our returns policy.

FREQUENTLY ASKED QUESTIONS

Answers to commonly asked questions.

What is your satisfaction guarantee?

Question: What is your satisfaction guarantee? Answer: As one of Australia’s best fitness equipment specialists each customer can have the peace of mind that we sell the highest quality products....

Is this a secure site?

Question: Is this a secure site? Answer: Yes, the security of your information is very important to us. We use Secure Socket Layer (SSL) technology and Secure Payment Gateways to...

Do you ship to PO Boxes?

Question: Do you ship to PO Boxes? Answer: Only for small items. Bulky and heavier items will be delivered via courier and cannot be delivered to P.O. Boxes.

CUSTOMER REVIEWS

“I’ve been a customer with Fitness Warehouse for the last 12mths and can’t recommend them enough! I’ve put multiple additions from a treadmill to a boxing station to the latest being an at home gym. Everytime I’ve gone up to enquire there’s been no pressure and staff are so knowledgeable and helpful to make sure I’m getting what best suits my needs. I also regularly purchase Disorder energy drinks, which are AMAZING!!”

Bec from Direk in South Australia

"Fitness Warehouse makes finding and ordering fitness equipment easy. They have a large range of equipment and deliver excellent customer service both pre and post sales."

Jayden in Ballajura, Western Australia

"Kane helped me via the chat box on Fitness Warehouse website. He was very helpful and answered all my questions that helped us..."

Larana from South Australia

"I’ve been a customer with Fitness Warehouse for the last 12mths and can’t recommend them enough! I’ve put multiple additions..."

Josh Andrew

"I purchased a Concept2 Rower its fantastic. I will certainly be encouraging my family and friends to visit Fitness Warehouse."

Kim Olbison

"Xpeed open trap bar is awesome, had it for a few months and it's exactly what I wanted."

Brenton Short

"Great selection of stock for the now-increasing home gym enthusiast. Awesome service from all of the staff. They go the extra mile..."

Romina Sich

"David, the sales staff, was kind, patient, full of information. Great experience."

David

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